If you are experiencing problems with the MINC application, we now have a one stop number for you to contact.
Please contact us at the Centralized Servicing Center(CSC).
|Toll Free Number:||1-866-600-7984|
|Hours:||Monday through Friday, 7 a.m. to 5 p.m. (Central Standard Time)|
Please be prepared to provide the following information:
- Management Agent Name
- Management Agent ID
- Contact Person
- Phone Number
- Description of the Specific Problem
We can assist you with:
- Transmission issues regarding Payments or Tenant Certifications
- Rental Assistance Checks
- Navigating through MINC
- Waivers for Late Fees and Overages
- Account Status or Delinquencies
- Accessing or Releasing Project Worksheets (PWS)
- Correcting Social Security Numbers
- Problems with eAuth ID's and Passwords
If you have questions about Budget Transmissions, RD Policy or RD-3560 Regulations, please contact your local Servicing Office or State Office.