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If you are experiencing problems with the MINC application, we now have a one stop number for you to contact.
Please contact us at the Centralized Servicing Center(CSC).
| Toll Free Number: | 1-866-600-7984 |
| Email: | RD.SO.MFH@usda.gov |
| Hours: | Monday through Friday, 7 a.m. to 5 p.m. (Central Standard Time) |
Please be prepared to provide the following information:
- Management Agent Name
- Management Agent ID
- Contact Person
- Phone Number
- Description of the Specific Problem
We can assist you with:
- Transmission issues regarding Payments or Tenant Certifications
- Rental Assistance Checks
- Navigating through MINC
- Waivers for Late Fees and Overages
- PAD/EFT
- Account Status or Delinquencies
- Accessing or Releasing Project Worksheets (PWS)
- Correcting Social Security Numbers
- Problems with eAuth ID's and Passwords
If you have questions about Budget Transmissions, RD Policy or RD-3560 Regulations, please contact your local Servicing Office or State Office.
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